Monday, February 16, 2009

Please press #@#)*(%)@(*$#@)* KLKJ#@~~~*E{)(*@#$!!

Can someone tell me why we use automated answering services? They are anti-customer service. There's nothing I hate more than dialing up a number and getting the auto-operator:
"Thank you for calling ....."
"If you are dialing from a touch-tone phone, please press 1. If you are calling on a rotary phone, please hang up the phone and go purchase a touch-tone phone. If you are calling on Monday, Wednesday or Sunday, please press * plus the birthdate of the person you are trying to reach, and stand on your left leg only, then press the pound key."
Is there an automated system out there that works? Ahem. What I meant to say is, is there one out there that works efficiently?
-- Jayson Larson, editor

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